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	|  Unable to Start queue manager | 
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		  | MQAltaf | 
		  
		    
			  
				 Posted: Fri Jun 24, 2011 1:20 am    Post subject: Unable to Start queue manager | 
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		    Centurion
 
 Joined: 10 Feb 2005 Posts: 119
  
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				Hi,
 
 
I receive the following error when trying to start a queue manager
 
 
$ strmqm QGFIE206
 
WebSphere MQ queue manager 'QGFIE206' starting.
 
WebSphere MQ was unable to display an error message 893.
 
 
An FDC file is generated and a snippet shown below
 
 
$ more AMQ692356.0.FDC
 
+-----------------------------------------------------------------------------+
 
|                                                                             |
 
| WebSphere MQ First Failure Symptom Report                                   | 
 
| =========================================                                   | 
 
|                                                                             |
 
| Date/Time         :- Friday June 24 10:12:35 BST 2011                       | 
 
| Host Name         :- pc16fpswas1pre (AIX 5.3)                               | 
 
| PIDS              :- 5724H7201                                              | 
 
| LVLS              :- 6.0.2.9                                                | 
 
| Product Long Name :- WebSphere MQ for AIX                                   | 
 
| Vendor            :- IBM                                                    | 
 
| Probe Id          :- XC381001                                               | 
 
| Application Name  :- MQM                                                    | 
 
| Component         :- xcsDisplayMessageForSubpool                            | 
 
| SCCS Info         :- lib/cs/amqxeida.c, 1.52.1.27                           | 
 
| Line Number       :- 3490                                                   | 
 
| Build Date        :- Mar 16 2010                                            | 
 
| CMVC level        :- p600-209-100316                                        | 
 
| Build Type        :- IKAP - (Production)                                    | 
 
| UserID            :- 00009725 (mqm)                                         | 
 
| Program Name      :- strmqm                                                 | 
 
| Addressing mode   :- 64-bit                                                 | 
 
| Process           :- 692356                                                 | 
 
| Thread            :- 1                                                      | 
 
| QueueManager      :- QGFIE206                                               | 
 
| Last HQC          :- 0.0.0-0                                                | 
 
| Last HSHMEMB      :- 0.0.0-0                                                | 
 
| Major Errorcode   :- MQRC_UNEXPECTED_ERROR                                  | 
 
| Minor Errorcode   :- OK                                                     | 
 
| Probe Type        :- MSGAMQ0893                                             | 
 
| Probe Severity    :- 4                                                      | 
 
| Probe Description :- AMQ6090: WebSphere MQ was unable to display an error   |
 
|   message 893.                                                              | 
 
| FDCSequenceNumber :- 0                                                      | 
 
|                                                                             |
 
+-----------------------------------------------------------------------------+
 
 
Ive noticed that the files in /opt/mqm/bin are owned by was and have a group membership of was
 
 
total 10928
 
-r-xr-xr-x    1 was      was            8380 30 Jan 2009  restrictedmode_migrateQM
 
-r-xr-xr-x    1 was      was             606 30 Jan 2009  amqwstartwin.sh
 
-r-xr-xr-x    1 was      was            3997 30 Jan 2009  amqwsetcp.sh
 
-r-xr-xr-x    1 was      was             692 30 Jan 2009  amqwdeployWMQService.sh
 
-r-xr-xr-x    1 was      was             576 30 Jan 2009  amqwclientTransport.wsdd
 
-r-xr-xr-x    1 was      was             874 30 Jan 2009  amqwclientConfig.sh
 
-r-xr-xr-x    1 was      was             557 30 Jan 2009  amqwCleanSideQueue.sh
 
-r-xr-x---    1 was      was            4473 16 Mar 2010  dltmqlnk
 
-r-xr-x---    1 was      was            6665 16 Mar 2010  crtmqlnk
 
-r-sr-s---    1 was      was           12401 16 Mar 2010  amqharmx
 
-r-sr-s---    1 was      was           12401 16 Mar 2010  amqhasmx
 
-r-sr-s---    1 was      was            6384 16 Mar 2010  dmpmqlog
 
-r-sr-s---    1 was      was          268509 16 Mar 2010  amqzlaa0_nd
 
-r-sr-s---    1 was      was          250763 16 Mar 2010  amqzlsa0_nd
 
-r-sr-s---    1 was      was           16289 16 Mar 2010  amqzllp0
 
-r-sr-s---    1 was      was           23703 16 Mar 2010  amqldmpa
 
-r-xr-xr-x    1 was      was          638839 16 Mar 2010  dspmqrte
 
-r-sr-s---    1 was      was           25877 16 Mar 2010  dspmqfls
 
-r-sr-s---    1 was      was           12816 16 Mar 2010  dspmqcsv
 
-r-sr-s---    1 was      was           10522 16 Mar 2010  strmqcsv
 
-r-sr-s---    1 was      was           21959 16 Mar 2010  endmqcsv
 
-r-sr-s---    1 was      was           79390 16 Mar 2010  amqpcsea
 
-r-sr-s---    1 was      was           46333 16 Mar 2010  rcrmqobj
 
-r-sr-s---    1 was      was           30672 16 Mar 2010  rcdmqimg
 
-r-sr-s---    1 was      was          258445 16 Mar 2010  runmqdlq
 
-r-xr-x---    1 was      was            6569 16 Mar 2010  mqver
 
-r-xr-xr-x    1 was      was           24739 16 Mar 2010  dspmqver
 
-r-sr-s---    1 was      was          287518 16 Mar 2010  amqzxma0_nd
 
-r-sr-s---    1 was      was          219287 16 Mar 2010  crtmqm
 
-r-sr-s---    1 was      was           60574 16 Mar 2010  dltmqm_nd
 
-r-sr-s---    1 was      was           43595 16 Mar 2010  endmqm
 
-r-sr-s---    1 was      was          189387 16 Mar 2010  strmqm
 
-r-sr-s---    1 was      was           62779 16 Mar 2010  setmqprd
 
-r-sr-s---    1 was      was           19727 16 Mar 2010  amqzslf0
 
-r-sr-s---    1 was      was           24639 16 Mar 2010  dspmqaut
 
-r-sr-s---    1 was      was           29994 16 Mar 2010  setmqaut
 
-r-sr-s---    1 was      was           27971 16 Mar 2010  dmpmqaut
 
-r-sr-s---    1 was      was           22467 16 Mar 2010  rsvmqtrn
 
-r-sr-s---    1 was      was           29913 16 Mar 2010  dspmqtrn
 
-r-sr-sr-x    1 was      was          111943 16 Mar 2010  dspmq
 
-r-sr-s---    1 was      was          117155 16 Mar 2010  amqzmgr0
 
-r-sr-s---    1 was      was           55971 16 Mar 2010  amqzmur0
 
-r-sr-s---    1 was      was           58382 16 Mar 2010  amqzmuc0
 
-r-sr-s---    1 was      was           33716 16 Mar 2010  runmqtrm
 
-rwsr-s---    1 was      was           33716 16 Mar 2010  runmqtmc
 
-rwsr-s---    1 was      was           15889 16 Mar 2010  amqltmc0
 
-r-sr-s---    1 was      was          140534 16 Mar 2010  amqzdmaa
 
-r-sr-s---    1 was      was          128422 16 Mar 2010  strmqtrc
 
-r-sr-s---    1 was      was          123620 16 Mar 2010  endmqtrc
 
-r-sr-s---    1 was      was           17118 16 Mar 2010  amqcrsta_nd
 
-r-sr-sr-x    1 was      was           12778 16 Mar 2010  amqcrs6a_nd
 
-r-sr-s---    1 was      was           14045 16 Mar 2010  runmqchl_nd
 
-r-sr-s---    1 was      was            6722 16 Mar 2010  amqrmppa
 
-r-sr-s---    1 was      was           48580 16 Mar 2010  runmqchi
 
-r-sr-s---    1 was      was           68735 16 Mar 2010  runmqlsr_nd
 
-r-sr-s---    1 was      was           19789 16 Mar 2010  endmqlsr
 
-r-sr-s---    1 was      was          445315 16 Mar 2010  amqrrmfa
 
-r-sr-s---    1 was      was           14371 16 Mar 2010  amqrfdm
 
-r-sr-s---    1 was      was           34484 16 Mar 2010  amqrdbgm
 
-r-sr-s---    1 was      was           95947 16 Mar 2010  amqrcmla
 
-r-sr-s---    1 was      was           13846 16 Mar 2010  runmqsc
 
-r-xr-xr-x    1 was      was           45860 16 Mar 2010  dspmqtrc
 
-r-xr-xr-x    1 was      was           77764 16 Mar 2010  crtmqcvx
 
-r-sr-sr-x    1 was      was           18524 16 Mar 2010  amqxmsg0
 
-r-xr-xr-x    1 was      was           19702 16 Mar 2010  dspmqras
 
-r-sr-s---    1 was      was           27642 16 Mar 2010  amqzlwa0
 
-r-xr-xr-x    1 was      was           34861 16 Mar 2010  amqiclen
 
-r-xr-x---    1 was      was           34658 16 Mar 2010  amqicdir
 
-r-sr-s---    1 was      was            5989 16 Mar 2010  runmqbrk
 
-r-sr-s---    1 was      was            5985 16 Mar 2010  amqfcxba
 
-r-sr-s---    1 was      was            5979 16 Mar 2010  strmqbrk
 
-r-sr-s---    1 was      was            5973 16 Mar 2010  endmqbrk
 
-r-sr-s---    1 was      was            5985 16 Mar 2010  dspmqbrk
 
-r-sr-s---    1 was      was            5983 16 Mar 2010  dltmqbrk
 
-r-sr-s---    1 was      was            5979 16 Mar 2010  clrmqbrk
 
-r-sr-s---    1 was      was            5985 16 Mar 2010  migmqbrk
 
-r-xr-x---    1 was      was           30661 16 Mar 2010  ffstsummary
 
-r-xr-x---    1 was      was          262051 16 Mar 2010  mqrc
 
-r-sr-s---    1 was      was          116981 16 Mar 2010  amqzfuma
 
-r-xr-x---    1 was      was           37999 16 Mar 2010  amqoamd
 
-r-xr-xr-x    1 was      was           17200 16 Mar 2010  amqsstop
 
-r-xr-xr-x    1 was      was          239459 16 Mar 2010  amqiragr
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  runmqlsr -> /usr/mqm/bin/runmqlsr_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  runmqchl -> /usr/mqm/bin/runmqchl_nd
 
lrwxrwxrwx    1 bin      bin              22 06 Oct 2010  dltmqm -> /usr/mqm/bin/dltmqm_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  amqzxma0 -> /usr/mqm/bin/amqzxma0_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  amqzlsa0 -> /usr/mqm/bin/amqzlsa0_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  amqzlaa0 -> /usr/mqm/bin/amqzlaa0_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  amqcrsta -> /usr/mqm/bin/amqcrsta_nd
 
lrwxrwxrwx    1 bin      bin              24 06 Oct 2010  amqcrs6a -> /usr/mqm/bin/amqcrs6a_nd
 
lrwxrwxrwx    1 mqm      mqm              23 09 Mar 14:22 amqcltca_r -> /usr/mqm/lib/amqcltca_r
 
lrwxrwxrwx    1 mqm      mqm              21 09 Mar 14:22 amqcltca -> /usr/mqm/lib/amqcltca
 
lrwxrwxrwx    1 mqm      mqm              23 09 Mar 14:22 amqcctca_r -> /usr/mqm/lib/amqcctca_r
 
lrwxrwxrwx    1 mqm      mqm              21 09 Mar 14:22 amqcctca -> /usr/mqm/lib/amqcctca
 
 
$ dspmqver
 
Name:        WebSphere MQ
 
Version:     6.0.2.9
 
CMVC level:  p600-209-100316
 
BuildType:   IKAP - (Production)
 
 
Any help would be appreciated
 
 
Thanks in advance | 
			   
			 
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		  | exerk | 
		  
		    
			  
				 Posted: Fri Jun 24, 2011 1:43 am    Post subject:  | 
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		    Jedi Council
 
 Joined: 02 Nov 2006 Posts: 6339
  
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				Compare the permissions with a working box, shine bright lights in the faces of the WAS Team Admins and server System Admins (attach electrodes to various areas of their anatomy if need be to elicit true answers) and ask what they changed, when they changed it, and why they changed it - if anything. _________________ It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. | 
			   
			 
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		  | MQAltaf | 
		  
		    
			  
				 Posted: Fri Jun 24, 2011 1:46 am    Post subject:  | 
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		    Centurion
 
 Joined: 10 Feb 2005 Posts: 119
  
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	| exerk wrote: | 
   
  
	| Compare the permissions with a working box, shine bright lights in the faces of the WAS Team Admins and server System Admins (attach electrodes to various areas of their anatomy if need be to elicit true answers) and ask what they changed, when they changed it, and why they changed it - if anything. | 
   
 
 
 
The have denied any changes made by them! Will check against a working server to see what the differences are if any.
 
 
Anyone had an experiance of this problem and possibly point me in the right direction please... | 
			   
			 
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		  | exerk | 
		  
		    
			  
				 Posted: Fri Jun 24, 2011 1:48 am    Post subject:  | 
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		    Jedi Council
 
 Joined: 02 Nov 2006 Posts: 6339
  
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	| MQAltaf wrote: | 
   
  
	| Anyone had an experiance of this problem and possibly point me in the right direction please... | 
   
 
 
Yes, and it was quicker to do an uninstall and reinstall than correct the permissions. _________________ It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys. | 
			   
			 
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		  | MQAltaf | 
		  
		    
			  
				 Posted: Fri Jun 24, 2011 1:50 am    Post subject:  | 
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		    Centurion
 
 Joined: 10 Feb 2005 Posts: 119
  
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	| exerk wrote: | 
   
  
	
   
	| MQAltaf wrote: | 
   
  
	| Anyone had an experiance of this problem and possibly point me in the right direction please... | 
   
 
 
Yes, and it was quicker to do an uninstall and reinstall than correct the permissions. | 
   
 
 
 
I was contemplating doing a re-install as it might be quicker. | 
			   
			 
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