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		  Message
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		  | mreddington | 
		  
		    
			  
				 Posted: Mon Dec 18, 2006 12:16 pm    Post subject: Probe Id: XC338001 on Sun box | 
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		   Voyager
 
 Joined: 14 Aug 2006 Posts: 78
  
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				Hi all,
 
I applied RP2 for MQ version 6.0 on Sun box. I stopped the queue manager before applying RP2. Unfortunately i forgot to stop the listeners, but RP2 was installed succesfully and when i display dspmqver i am able to see 6.0.2.0.
 
Now when i want to start the queue manager (strmqm QMName), it just hangs there without doing anything. I went and checked the errors directory only to find out there are FDC files being created.
 
 
Please see the FDC file below: (i only had some portion cut/pasted here)How do I go about it now? Is there anything i can do to resolve this issue?
 
Your advise is highly appreciatable. Thanks a lot in advance..
 
 
+----------------------------------------------------------------------------
 
|
 
| WebSphere MQ First Failure Symptom Report
 
| =========================================
 
|
 
| Date/Time         :- Monday December 18 13:50:37 CST 2006
 
| Host Name         :- dkds0548 (SunOS 5.10)
 
| PIDS              :- 5724H7203
 
| LVLS              :- 6.0.2.0
 
| Product Long Name :- WebSphere MQ for Solaris (SPARC platform)
 
| Vendor            :- IBM
 
| Probe Id          :- XC338001
 
| Application Name  :- MQM
 
| Component         :- xehAsySignalHandler
 
| SCCS Info         :- lib/cs/unix/amqxerrx.c, 1.214.1.4
 
| Line Number       :- 737
 
| Build Date        :- Sep 21 2006
 
| CMVC level        :- p600-200-060921
 
| Build Type        :- IKAP - (Production)
 
| UserID            :- 00027327 (mqm)
 
| Program Name      :- strmqm
 
| Addressing mode   :- 64-bit
 
| Process           :- 11716
 
| Thread            :- 3
 
| Major Errorcode   :- xecE_W_UNEXPECTED_ASYNC_SIGNAL
 
| Minor Errorcode   :- OK
 
| Probe Type        :- MSGAMQ6209
 
| Probe Severity    :- 3
 
| Probe Description :- AMQ6209: An unexpected asynchronous signal (2 :
 
|   SIGINT) has been received and ignored.
 
| FDCSequenceNumber :- 0
 
| Arith1            :- 2 2
 
| Comment1          :- SIGINT
 
| Comment2          :- Signal sent by pid 0
 
| Comment3          :- sched
 
|
 
+----------------------------------------------------------------------------
 
 
MQM Function Stack
 
xehAsySignalMonitor
 
xehHandleAsySignal
 
xcsFFST
 
 
MQM Trace History
 
{ xppInitialiseDestructorRegistrations
 
} xppInitialiseDestructorRegistrations rc=OK
 
{ xcsFreeMem
 
} xcsFreeMem rc=OK
 
{ xcsIsEnvironment
 
} xcsIsEnvironment rc=OK
 
{ xehAsySignalMonitor
 
-{ xcsRequestThreadMutexSem
 
-} xcsRequestThreadMutexSem rc=OK
 
-{ xcsReleaseThreadMutexSem
 
-} xcsReleaseThreadMutexSem rc=OK
 
-{ xcsIsEnvironment
 
-} xcsIsEnvironment rc=OK
 
-{ xppPostAsySigMonThread
 
-} xppPostAsySigMonThread rc=OK
 
Data: 0x00000002
 
-{ xehHandleAsySignal
 
--{ xcsRequestThreadMutexSem
 
--} xcsRequestThreadMutexSem rc=OK
 
--{ xcsQueryProcessDetails
 
--} xcsQueryProcessDetails rc=OK
 
--{ xcsFFST
 
 
Code (siginfo_t) structure
 
ffffffff7c50ee50                       00000002  00007FFF            ........
 
ffffffff7c50ee60   00000000  00000000  00000000  00000000    ................
 
ffffffff7c50ee70 to ffffffff7c50eea0 suppressed, 4 lines same as above
 
ffffffff7c50eeb0   00000000  00000000  FFFFFFFF  7F605000    .............`P.
 
ffffffff7c50eec0   00000000  7F605000  00000000  001BFEF4    .....`P.......■⌠
 
ffffffff7c50eed0   00000000  00005000  00000000  00005000    ......P.......P.
 
ffffffff7c50eee0   00000000  000052C8  FFFFFFFF  7EA9A728    ......R╚....~⌐º(
 
ffffffff7c50eef0   00000001  001377F0  FFFFFFFF  7C50F300    ......w≡....|P≤.
 
ffffffff7c50ef00   FFFFFFFF  7C50EE58  00000000  00000000    ....|PεX........
 
ffffffff7c50ef10   00000000  00000100  00000000  000002E0    ...............α
 
ffffffff7c50ef20   00000000  00000002  00000008  7EB006D0    ............~░.╨
 
ffffffff7c50ef30   FFFFFFFF  7D7C164C  FFBFFEFF  0000FFFF    ....}|.L.┐■.....
 
ffffffff7c50ef40   00000000  00000000  00000008  7EB006D0    ............~░.╨
 
ffffffff7c50ef50   FFFFFFFF  7E860108                        ....~Ã¥..
 
 
 
Process Control Block
 
100136c90   58494850  00000B08  00002DC4  00000000    XIHP......-─....
 
100136ca0   00000003  00000000  00000001  00142620    ..............&
 
100136cb0   00000001  00139820  00000000  00000000    ......ÿ ........
 
100136cc0   00000000  00000000  00000001  00000001    ................
 
100136cd0   0000000B  00000000  FFFFFFFF  7C800000    ............|Ç..
 
100136ce0   00000000  00000000  00000000  00000000    ................
 
100136cf0 to 1001370d0 suppressed, 63 lines same as above
 
1001370e0   00000000  FFFFFFFF  FFFFFFFF  00000000    ................
 
1001370f0   00000000  00000000  00000001  FFFFFFFE    ...............■
 
100137100   00000001  00000000  00000000  00000000    ................
 
100137110   00000018  00000000  FFFFFFFF  7E85F1C0    ............~à±└
 
100137120   00000000  00000000  00000000  00000000    ................
 
100137130   00000018  00000000  FFFFFFFF  7E85F1C0    ............~à±└
 
100137140   00000000  00000000  00000000  00000000    ................
 
100137150   00000018  00000000  FFFFFFFF  7E85F1C0    ............~à±└
 
 
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		  | Gaya3 | 
		  
		    
			  
				 Posted: Mon Dec 18, 2006 9:05 pm    Post subject:  | 
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		    Jedi
 
 Joined: 12 Sep 2006 Posts: 2493 Location: Boston, US 
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				Hi
 
  
 
   This is due to you killed the queue manager. 
 
    1. here the question is how you stopped the queue managers
 
     
 
   Solution
 
    1. Stop your queue managers using endmqm -c <QMGR_NAME>
 
    2. The execute strmqm -c <QMGR_NAME>
 
    3. Then strmqm <QMGR_NAME>
 
 
   and plz let us know the status.
 
 
 Thanks and Regards
 
 Gayathri _________________ Regards
 
Gayathri
 
-----------------------------------------------
 
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		  | mreddington | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 6:41 am    Post subject: Thank you | 
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		   Voyager
 
 Joined: 14 Aug 2006 Posts: 78
  
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				Hi Gayathri,
 
Thank you for your reply. Before applying RP2, i ended the queue manager with the command, endmqm <QMGRName>
 
 
Now the question is, i have to bring the queue manager up. I followed your commands to start the queue manager, but still it hangs. Whenever i try any command, it creates FDC files in the errors diretory (/var/mqm/errors). 
 
The last few lines of the queue manager error log shows this:
 
 
----- amqrmrsa.c : 468 --------------------------------------------------------
 
12/18/06 13:45:00 - Process(24583.14) User(mqm) Program(runmqlsr_nd)
 
AMQ9508: Program cannot connect to the queue manager.
 
 
EXPLANATION:
 
The connection attempt to queue manager '1IP01ADV' failed with reason code
 
2059.
 
ACTION:
 
Ensure that the queue manager is available and operational.
 
----- amqrmsaa.c : 442 --------------------------------------------------------
 
12/18/06 13:45:00 - Process(24583.14) User(mqm) Program(runmqlsr_nd)
 
AMQ9999: Channel program ended abnormally.
 
 
EXPLANATION:
 
Channel program 'DMON.1IP01ADV' ended abnormally.
 
ACTION:
 
Look at previous error messages for channel program 'DMON.1IP01ADV' in the
 
error files to determine the cause of the failure.
 
----- amqrmrsa.c : 468 --------------------------------------------------------
 
12/18/06 13:53:02 - Process(24029.1) User(mqm) Program(amqzmgr0)
 
AMQ5027: The Listener 'SYSTEM.LISTENER.TCP.3' has ended. ProcessId(24583).
 
 
EXPLANATION:
 
The Listener process has ended.
 
ACTION:
 
None.
 
-------------------------------------------------------------------------------
 
12/18/06 13:53:11 - Process(24029.1) User(mqm) Program(amqzmgr0)
 
AMQ5027: The Listener 'SYSTEM.LISTENER.TCP.1' has ended. ProcessId(24282).
 
 
EXPLANATION:
 
The Listener process has ended.
 
ACTION:
 
None.
 
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		  | Gaya3 | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 6:53 am    Post subject:  | 
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		    Jedi
 
 Joined: 12 Sep 2006 Posts: 2493 Location: Boston, US 
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				Hi
 
    Are you migrated from the previous MQ series?
 
 
    create another queue manager and see whether that is working or not
 
 
    Is the FDC error is same as you pasted above.
 
 
    Thanks and Regards
 
    Gayathri _________________ Regards
 
Gayathri
 
-----------------------------------------------
 
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		  | kevinf2349 | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 7:09 am    Post subject:  | 
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		    Grand Master
 
 Joined: 28 Feb 2003 Posts: 1311 Location: USA 
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				| Have you tried rebooting? | 
			   
			 
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		  | mreddington | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 9:16 am    Post subject: Thanks | 
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		   Voyager
 
 Joined: 14 Aug 2006 Posts: 78
  
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				I tried creating other queue manager, it still hangs as before. I also thought of the option to reboot the system, but i guess the application people are not willing for that at this time. The FDC files are the same as the ones i posted above.
 
 
I found one solution for this from IBM (they are not sure either) but wanted me to try this... They want me to clear the IPC resources for mqm on the box. I do see some resouces when i issue "ipcs | grep mqm"
 
The output is shown below:
 
dkds0548:/mqadmin->ipcs | grep mqm
 
m   16777251   0x359c0107 --rw-rw-rw-      mqm      mqm
 
m   16777250   0x359c0106 --rw-------      mqm      mqm
 
m   16777249   0x359c0105 --rw-------      mqm      mqm
 
m   16777248   0x359c00e2 --rw-------      mqm      mqm
 
m   16777246   0x359c00b5 --rw-------      mqm      mqm
 
m   16777220   0x359c0095 --rw-------      mqm      mqm
 
m          0   0x75a40002 --rw-rw-rw-      mqm      mqm
 
s         14   0x359c003a --ra-ra----      mqm      mqm
 
s         13   0x359c0015 --ra-ra----      mqm      mqm
 
s         12   0x359c0008 --ra-ra----      mqm      mqm
 
s         11   0x35a40002 --ra-ra-ra-      mqm      mqm
 
 
and when i issue amqiclen command to clean the resources, it hangs as before...
 
dkds0548:/mqadmin->/opt/mqm/bin/amqiclen -x
 
^Z[1] + Stopped (SIGTSTP)        /opt/mqm/bin/amqiclen -x
 
 
This is the current status... | 
			   
			 
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		  | RogerLacroix | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 9:32 am    Post subject: Re: Thanks | 
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		    Jedi Knight
 
 Joined: 15 May 2001 Posts: 3265 Location: London, ON  Canada 
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	| mreddington wrote: | 
   
  
	and when i issue amqiclen command to clean the resources, it hangs as before...
 
dkds0548:/mqadmin->/opt/mqm/bin/amqiclen -x
 
^Z[1] + Stopped (SIGTSTP)        /opt/mqm/bin/amqiclen -x
 
 | 
   
 
 
Ok, do the following:
 
 
(1) Make absolutely sure no MQ process is running:
 
 
(2) Run the following command:
 
   
	| Code: | 
   
  
	| ipcs -a | grep mqm | awk '{printf( "-%s %s ", $1, $2 )}' | xargs ipcrm | 
   
 
 
 
(3) Disable MQ from auto-starting
 
 
(4) Reboot the server
 
 
(5) After reboot, try a simple command like: dspmqver.  If successful, start your queue managers.
 
 
Regards,
 
Roger Lacroix
 
Capitalware Inc. _________________ Capitalware: Transforming tomorrow into today.
 
Connected to MQ!
 
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		  | kevinf2349 | 
		  
		    
			  
				 Posted: Tue Dec 19, 2006 9:39 am    Post subject: Re: Thanks | 
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		    Grand Master
 
 Joined: 28 Feb 2003 Posts: 1311 Location: USA 
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	| RogerLacroix wrote: | 
   
  
	
 
(4) Reboot the server
 
 | 
   
 
 
 
   
	| Quote: | 
   
  
	| I also thought of the option to reboot the system, but i guess the application people are not willing for that at this time.  | 
   
 
 
 
If the server/Queue managers are FUBAR why wouldn't they let you reboot it? | 
			   
			 
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