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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 2:59 am    Post subject: unable to start the queue manager from mqm user | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				I am able to start the queue manager from root, but unable to start from mqm user.
 
 
Throwing exception as
 
AMQ6004: An error occurred during MQSeries initialization or ending.
 
 
FDC created is 
 
 
+-----------------------------------------------------------------------------+
 
|                                                                             |
 
| MQSeries First Failure Symptom Report                                       | 
 
| =====================================                                       | 
 
|                                                                             |
 
| Date/Time         :- Friday June 04 11:25:09 BST 2004                       | 
 
| Host Name         :- xxxxxx                                             | 
 
| PIDS              :- 5765B74                                                | 
 
| LVLS              :- 500                                                    | 
 
| Product Long Name :- MQSeries for HP-UX                                     | 
 
| Vendor            :- IBM                                                    | 
 
| Probe Id          :- ZX005001                                               | 
 
| Application Name  :- MQM                                                    | 
 
| Component         :- zxcProcessChildren                                     | 
 
| Build Date        :- Sep 19 1997                                            | 
 
| UserID            :- 00000000 (root)                                        | 
 
| Program Name      :- amqzxma0                                               | 
 
| Process           :- 00008140                                               | 
 
| Thread            :- 00000001                                               | 
 
| QueueManager      :- uk2gsc10_mqm                                           | 
 
| Major Errorcode   :- Unknown(20005009)                                      | 
 
| Minor Errorcode   :- OK                                                     | 
 
| Probe Type        :- MSGAMQ5009                                             | 
 
| Probe Severity    :- 2                                                      | 
 
| Probe Description :- AMQ5009: MQSeries agent process 8351 has terminated    |
 
|   unexpectedly.                                                             | 
 
| Arith1            :- 8351 209f                                              | 
 
|                                                                             |
 
+-----------------------------------------------------------------------------+
 
 
It is trying to clean the process 8351, which is not present.
 
 
Please help me how to solve this problem ? _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 3:54 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 4:03 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				I did that... part previously...
 
 
It didn't solve my problem..
 
 
While stopping the queue manager, it is trying to clean the process which doesn't exist..
 
 
How to solve this... _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 5:01 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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				The process itself may be gone,
 
but not the shared memory which was part of the process.
 
look with: ipcs -a | grep mq          
 
and get rid of them (when MQ is down...    ) _________________ Michael
 
 
 
 
 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 6:02 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				Just now i removed the shared resources
 
 
i stopped the queue manager and did
 
ipcs -a | grep mqm
 
 and then removed
 
ipcrm -s processid -s processid
 
 
then restarted again the queue manager
 
It's showing the same error _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 6:31 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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				with -s you remove the semaphores, did you also remove the memory with -m ? _________________ Michael
 
 
 
 
 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 6:43 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				I removed that also...
 
 
It is giving the same error _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 6:47 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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				those were the simple causes,  I could think of... 
 
better start making a complete trace and call IBM... _________________ Michael
 
 
 
 
 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 6:51 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				thanx _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | ourtown | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 1:20 pm    Post subject:  | 
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		    Acolyte
 
 Joined: 05 Feb 2002 Posts: 67 Location: Somerset, NJ 
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				Chandra
 
 
I think your first post gave the solution - one of the files/directories in the /var/mqm path has root only access
 
 
See this error report
 
The FFST Probe ID's XY029001 XY032008 ZC021030 are caused by a
 
permissions problem. The permissions of the directory
 
/var/mqm/qmgrs/MQSD2/@ipcc/ssem should be 777, i.e. -rwxrwxrwx.
 
The recommendation resolved the problem. _________________ Brian S. Crabtree
 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Wed Jun 09, 2004 11:31 pm    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				just now checked the permissions for ssem, it is 777 only...
 
 
It didn't resolve the problem _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Fri Jun 11, 2004 3:23 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				Even though i am getting error while starting the queue manager, it's not generating the FDC every time(It's generated only once) and the AMQERR01.LOG also not updating under /var/mqm/errors
 
 
user:>strmqm 
 
AMQ6004: An error occurred during MQSeries initialization or ending.
 
 
May i know the reason for that..
 
 
How to eliminate this error.. need help _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Fri Jun 11, 2004 3:27 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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		  | drona_wipro | 
		  
		    
			  
				 Posted: Fri Jun 11, 2004 3:47 am    Post subject:  | 
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		   Apprentice
 
 Joined: 07 May 2004 Posts: 35 Location: London 
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				It's not a new installation, it worked for few years _________________ chandra mouli
 
IBM Certified Specialist on MQSeries/WMQ
 
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		  | Michael Dag | 
		  
		    
			  
				 Posted: Fri Jun 11, 2004 3:55 am    Post subject:  | 
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		    Jedi Knight
 
 Joined: 13 Jun 2002 Posts: 2607 Location: The Netherlands (Amsterdam) 
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				very interesting!
 
when was the last time it worked?
 
what changed between then and now? 
 
is this a production system? 
 
do you have backups or the working situation?
 
etc... _________________ Michael
 
 
 
 
 
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