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Issue with a queue

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Vitor

Posted: Wed Mar 11, 2015 12:28 pm Post subject:

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Kireeti84 wrote:

checked the logs. not much info.

What info?

Kireeti84 wrote:

Vitor . Yes im guessing its a message problem. but there are more than 50K unprocessed messages sitting in the queue. the audit engine restart should not convert the bad message into good one and process it right ?

Not unless (as I said) there's a bug in the engine that caused the bad message to be deleted on restart.

Do you have (as previously suggested) a back out queue that would prevent this problem?
_________________
Honesty is the best policy.
Insanity is the best defence.

Kireeti84

Posted: Thu Mar 12, 2015 5:17 am Post subject:

Apprentice

Joined: 18 Oct 2013
Posts: 40

I have just checked with my admin and yes there is no back out queue configured for this queue. can i suggest them to configure one ? i think i should. any other options ?

mqjeff

Posted: Thu Mar 12, 2015 5:26 am Post subject:

Grand Master

Joined: 25 Jun 2008
Posts: 17447

Kireeti84 wrote:

any other options ?

Figure out what's wrong with the audit engine.

Vitor

Posted: Thu Mar 12, 2015 5:32 am Post subject:

Grand High Poobah

Joined: 11 Nov 2005
Posts: 26093
Location: Texas, USA

Kireeti84 wrote:

can i suggest them to configure one ? i think i should.

I think you should. I think you should suggest that queues are automatically defined with back out queues.

Kireeti84 wrote:

any other options ?

Figure out what's wrong with your audit engine. Adding a back out queue will simply stop messages building up on the queue when a bad message arrives. It won't magically make the audit engine process them so, at best, you'll have an incomplete audit record.
_________________
Honesty is the best policy.
Insanity is the best defence.

Kireeti84

Posted: Thu Mar 12, 2015 5:45 am Post subject:

Apprentice

Joined: 18 Oct 2013
Posts: 40

Thanks a ton for all the support. The audit engine is a 3rd party company and i need to prove that its a problem in audit engine than only they will start the support. bw i will let them know to configure a Back out queue.

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