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fatherjack |
Posted: Thu Feb 10, 2011 2:58 pm Post subject: IBM Installation Manager java.lang.NullPointerException |
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 Knight
Joined: 14 Apr 2010 Posts: 522 Location: Craggy Island
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Trying to upgrade WMB toolkit from 6.1.0.2 to ..... well anything .... tried 6.1.0.8 and 6.1.0.3 on WinXP. In IBM Installation Mgr it tells me I need to upgrade IM then it fails with a java.lang.NullPointerException. I click 'details' and it says java.lang.NullPointerException. Hmmm. Thanks IBM for those details. Very helpful. Went to uninstall IM but it says I need to uninstall all products installed with IM. i.e. WMB Toolkit. Can I take that chance??? Methinks not.
Any clues where to look for the real 'details' of the error? _________________ Never let the facts get in the way of a good theory. |
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ramires |
Posted: Thu Feb 10, 2011 5:13 pm Post subject: |
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Knight
Joined: 24 Jun 2001 Posts: 523 Location: Portugal - Lisboa
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mqjeff |
Posted: Thu Feb 10, 2011 6:05 pm Post subject: |
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Grand Master
Joined: 25 Jun 2008 Posts: 17447
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You should still be able to update IM without needing to uninstall it. |
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fatherjack |
Posted: Fri Feb 11, 2011 2:01 am Post subject: |
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 Knight
Joined: 14 Apr 2010 Posts: 522 Location: Craggy Island
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Got round the problem by not using the on-line upgrade function. Instead I downloaded the IM agent.installer.platform.zip file and ran install.exe which worked fine. I could then upgrade my Toolkit.  _________________ Never let the facts get in the way of a good theory. |
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Vitor |
Posted: Fri Feb 11, 2011 5:04 am Post subject: |
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 Grand High Poobah
Joined: 11 Nov 2005 Posts: 26093 Location: Texas, USA
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FWIW I had to the same thing & used the same solution - manually upgraded to IMv1.4 & then went forward.
You are not alone. _________________ Honesty is the best policy.
Insanity is the best defence. |
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fatherjack |
Posted: Fri Feb 11, 2011 6:01 am Post subject: |
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 Knight
Joined: 14 Apr 2010 Posts: 522 Location: Craggy Island
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Vitor wrote: |
You are not alone. |
Not when I've got my best friend Arther Bell with me. Hic. _________________ Never let the facts get in the way of a good theory. |
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