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MQSeries.net Forum Index » General IBM MQ Support » NEED help with FDC file with CO051000

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ankurlodhi
PostPosted: Tue May 31, 2011 12:30 pm    Post subject: Reply with quote

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Joined: 19 Oct 2010
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i have already .. tried it but it didn't gave much info, it might be the process are sleeping at that time
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mqjeff
PostPosted: Tue May 31, 2011 12:36 pm    Post subject: Reply with quote

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Joined: 25 Jun 2008
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ankurlodhi wrote:
i have already .. tried it but it didn't gave much info, it might be the process are sleeping at that time


Or on another machine or not sending data at the time. As I said "not sufficient".

Try wireshark or other network/ip level stuff, and keep track of data over time until you see someone sending data.

Or change the listener port and see who complains that they can't talk to MQ any more.
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bruce2359
PostPosted: Tue May 31, 2011 12:38 pm    Post subject: Reply with quote

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Joined: 05 Jan 2008
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Location: US: west coast, almost. Otherwise, enroute.

Have your network folks start a trace on the ipaddress and port for the channel that is reporting the bad data problem.
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ankurlodhi
PostPosted: Tue May 31, 2011 1:00 pm    Post subject: Reply with quote

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nothing from there end, till now i am doing this investigation and troubleshooting cause i am in process of learning MQ administration my seniors are very concerned with this being an issue of wrongly copied MQ or something like shared Memory, but i think if there is an FDC there must be something which is going wrong, and needs to be fixed, so please help me i am trying what ever i can.
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Vitor
PostPosted: Tue May 31, 2011 1:23 pm    Post subject: Reply with quote

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Location: Texas, USA

ankurlodhi wrote:
my seniors are very concerned with this being an issue of wrongly copied MQ or something like shared Memory


We have already established that WMQ was copied incorrectly & the kernel setting are therefore wrong, along with the rest of the OS configuration. Aside from whatever else is up with the box or the network.

ankurlodhi wrote:
but i think if there is an FDC there must be something which is going wrong, and needs to be fixed


Your command of the obvious is staggering - the generation of an FDC file proves there's something going wrong. What it doesn't prove is what's going wrong. You can get an FDC for a disc full or OS return code; doesn't mean there's a problem with WMQ.

ankurlodhi wrote:
i am doing this investigation and troubleshooting cause i am in process of learning MQ administration


Then your seniors should manage their expectations on how much progress you're going to make, in the face of a lack of formal training, no support from the vendor (IBM) and clearly dubious administration practices.
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ankurlodhi
PostPosted: Tue May 31, 2011 1:32 pm    Post subject: Reply with quote

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my progress is my concern and i am doing this for my knowledge and skills if they think they know what is wrong they can go on with there thoughts but i want to go in deep and know the real fact. no matter i solve it or not but i will learn something at least which they are not telling me,

and as far as i think a disk full or any OS code error wont give an FDC file with something like bad data.

the practices are wrong and i will try to put this thing before the management but first i need to prove myself.
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exerk
PostPosted: Tue May 31, 2011 1:42 pm    Post subject: Reply with quote

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ankurlodhi wrote:
my progress is my concern and i am doing this for my knowledge and skills if they think they know what is wrong they can go on with there thoughts but i want to go in deep and know the real fact. no matter i solve it or not but i will learn something at least which they are not telling me,

and as far as i think a disk full or any OS code error wont give an FDC file with something like bad data.

the practices are wrong and i will try to put this thing before the management but first i need to prove myself.

Migrating a WMQ set-up from one server to another is no task for a tyro, let alone an out-dated and no longer supported set-up. What you are trying to do is admirable, but ultimately fruitless - if your management have lumped this on you, without giving you training, without heeding your warnings in regard to the OS and WMQ level, then you need either to push back very hard and screw them for training etc., or find new management, i.e. a different job, because there is a very good chance that when the excrement really, really impinges on the turbine, they will likely all stand right behind you as it comes in your direction - and they may not even get freckles.
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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bruce2359
PostPosted: Tue May 31, 2011 2:23 pm    Post subject: Reply with quote

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I agree wholeheartedly with my colleagues. We are sympathetic with your plight.

I summarize: you are working with a very old and out-of-support version of MQ, you are new to WMQ, you are receiving little/no support from those with more knowledge and experience, and you are being asked to perform advanced o/s and WMQ administration and problem-determination tasks.

Further, the qmgr that is causing you grief was likely migrated incorrectly, and the o/s was/is provisioned incorrectly.

I believe that you have done a fine job so far with problem source identification (PSI).

As to proving yourself to your management, I believe that your further efforts in fixing this are doomed to fail. To be clear, this is not a reflection on you and your skills. Rather, your co-workers and management have given you a task that is far outside your skill set. They know this, yet they still expect you to succeed? This expectation is irrational.
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exerk
PostPosted: Wed Jun 01, 2011 12:30 am    Post subject: Reply with quote

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bruce2359 wrote:
...you are receiving little/no support from those with more knowledge and experience...

They do not necessarily have more knowledge and experience but give the impression or bluster that they do.

bruce2359 wrote:
...As to proving yourself to your management, I believe that your further efforts in fixing this are doomed to fail. To be clear, this is not a reflection on you and your skills. Rather, your co-workers and management have given you a task that is far outside your skill set. They know this, yet they still expect you to succeed? This expectation is irrational.

Or they want a sacrificial goat.
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It's puzzling, I don't think I've ever seen anything quite like this before...and it's hard to soar like an eagle when you're surrounded by turkeys.
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ankurlodhi
PostPosted: Wed Jun 01, 2011 4:17 am    Post subject: Reply with quote

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actually i none of them want to take it in hand they don't accept the fact that this can be a problem with MQ while i think it is , i havn't told them that i am looking into this problem. i am taking this thing on my level none of them is doing anything.

the date on the new box was stored through the tape back up and still some one missed MQ file system (which sounds ridiculous) but thats the information i have been given. and they keep on wabling about the fact of migration and memory, i am not happy with there this behavior so i decided to go in depth my self and turned towards you guys.

I hope i will learn something and not become someone like them.
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bruce2359
PostPosted: Wed Jun 01, 2011 5:16 am    Post subject: Reply with quote

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ankurlodhi wrote:

I hope i will learn something ...

I appreciate eagerness to learn.

I suggest that you get some formal training on WMQ system administration.

I suggest that you download and read the WMQ Quick Beginnings manual (or InfoCenter equivalent) for a currently-supported version.

I suggest that you download and read the WMQ System Administration manual for a currently-supported version.

I suggest that you download from IBM a trial version of WMQ v7, and follow the steps in creating and validating (testing) a queue manager.
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ankurlodhi
PostPosted: Wed Jun 01, 2011 5:24 am    Post subject: Reply with quote

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I have read the all the system adminstration books.

I have completed MQ primer, Intercommunication, i have had done creating sender reciever channel, queue manager, clustering, and MQ troubleshooting topics , and keep on reading things over here to collect knowledge and it has helped me learn many things.

I learned to analyze the FDC file from here. i have done my formal training properly,

but still there are many things to learn. and i want to keep on learning.
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Vitor
PostPosted: Wed Jun 01, 2011 6:04 am    Post subject: Reply with quote

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Location: Texas, USA

ankurlodhi wrote:
i have done my formal training properly


Without any disrespect to your efforts, "formal training" (certainly in the context of this forum) is the IBM WMQ System Administration Course (W/V/U601 for v7 IIRC).

Obviously of limited use to you, and equally obviously they don't do the training for your specific version any more.
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Last edited by Vitor on Wed Jun 01, 2011 6:13 am; edited 1 time in total
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ankurlodhi
PostPosted: Wed Jun 01, 2011 6:10 am    Post subject: Reply with quote

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where can i get this training from please tell me. I will try for it if get a chance,
other wise what can i do else in case i don't get this training.

which books should i refer for further studies.
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bruce2359
PostPosted: Wed Jun 01, 2011 6:12 am    Post subject: Reply with quote

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Location: US: west coast, almost. Otherwise, enroute.

ankurlodhi wrote:
but still there are many things to learn. and i want to keep on learning.

This might be an opportunity to learn something less technical, and more managerial.

You might consider approaching your management with a project plan to upgrade from MQ v51 to v7. This will demonstrate your forward-thinking, analytical and planning skills.

One of the major benefits of being on v7 soon is that IBM supports it.

Few shops are still running pre v6 software. Occasionally, you will see questions about v2.1 - my first. What information (help) you've been given here is a good indicator that few of us have hands-on experience with v51 on Solaris.

Continue your research. Find out if it is technically possible to get off 5.1. For example, are there any exits in place that would impede (slow down) upward migration. If so, include this in your written migration plan. If not, include this to demonstrate your research and analytical skills.

Is migration to v7 politically possible. You have seen other posts here where management doesn't want to change anything, but wants things fixed, or new features and capabilities.

Install support pac ms03 to be able to export your object definitions. Demonstrate to management that you can create the same objects on v7.

Work with developers to demonstrate that applications will execute successfully on v7.

Take the opportunity to make lemonade out of this lemon.
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ב''ה
Lex Orandi, Lex Credendi, Lex Vivendi. As we Worship, So we Believe, So we Live.
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